Return Policy

HOW DO I RETURN MY JRP Product?

We design our products to perform, so if they’re not working for you, we’ve got you covered. You’re eligible for a 45-day trial run on every order, every time. If you’re unhappy at any point during the first 45 days, simply follow the steps below to send your order back free of charge, no questions asked.

If a return was not already processed through Amazon, then you may request a return directly from JRP. To obtain a replacement or refund for your JRP product, you must return the product to JRP. Email customerservice@jrpproducts.com to initiate the replacement process. Include the following information in your email:

• Order number
• Date Purchases
• Shipping Address
• Reason for your return

JRP will respond to your email request (within 48 hours) with a return shipping label including the following instructions:

1. Place your items in their shipping box.

2. Peel and stick the return label to the outside of the box.

3. Drop the box at any USPS location.